FAQ: Galaxy collection pt. 2
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Can we mix n match $20 earrings?

YES- earrings under the $20 tier are available to mix n match. At the end of the Kickstarter campaign, you’ll receive a survey where you’ll be able to “custom build” each pair. For example, if you pledged for 1 pair of lightsaber earrings, you’ll be able to build a custom Kanan and Ezra set.

Blaster earrings are also available for mix n match (ie. 1 Leia and 1 Han) HOWEVER you can NOT choose 1 lightsaber and 1 blaster to constitute a pair. Mix n match is strictly within their respective category.

Last updated: February 18, 2021 23:04

How will you know which designs I want from each tier?

I will be using Backerkit, which is a service adjacent to Kickstarter and acts a bit like a mini shop, where you’ll be able to select which designs you pledged for. Essentially, the amount you pledge here on Kickstarter will transfer over to Backerkit and act as credit. Backerkit also allows you to add more designs to your order and pay for the difference with Paypal or credit card.

Last updated: February 20, 2021 00:29

Can I add designs from Galaxy collection pt. 1 to my current pledge?

No, not at the moment. Please pledge for only the items from Galaxy collection pt. 2 (this Kickstarter). Through Backerkit, you’ll be able to add designs from the previous collection to your order and they will ship altogether. You’ll have to pay for these additional items with Paypal or credit card, and it will be an entirely separate transaction from what you pledge here on KS.

Last updated: February 20, 2021 00:29

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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